Sue and Brian did a great job listening to our requests and were very cordial and never pushy during our followup visits. I have bought elsewhere before but found Chalmers while shopping around for a big purchase. It was their larger selection and better pricing with great service that won my business, quick turnaround too. Thank you for your efforts!
We had previously gone to a different area jeweler to get my husbands wedding band made. After screwing it up twice, they left us without a ring the day before his wedding. We went to Chalmers to see if there was anything they could do to help us. They told us they would do whatever it took to ensure he had the ring he wanted, even if it meant overnighting it. They had such a great selection of men's wedding bands that he was able to find the perfect wedding band, and it fit! They were truly life savers. In an era when customer service seems to be less than ideal, they still know what it means to make their customers feel valued. They have earned our business moving forward.
I purchased a Kwiat diamond pendant necklace. Carol the salesperson was very helpful in educating me about how diamonds are rated and how the ratings affect diamond values. Despite the occasional warning about other customers' interest in the piece, I didn't feel pressured to make a decision before I was ready. I think my wife will love the gift - it's a beautiful piece of jewelry.
The team at Chalmers Jewelers were simply excellent. They custom-crafted the perfect ring & made it under a tough time constraint. Working with Carol & Travis made the whole process a breeze. I would definitely recommend Chalmers Jewelers to anyone looking for an excellent jeweler in the Madison, WI area!
I recently had an engagement ring made here. I hesitate to the use the word 'made' because from step 1 I was involved and it was more them putting my ideas onto a ring. Travis was the individual to help us and he did an amazing job. He listened to everything we wanted and made it happen. He also gave us some insight on designs and used rings currently in house to give us more ideas. When the final product came shortly after we couldn't have been happier. It looked phenomenal and blew my fiance and I away. We will definitely return!
Chalmers Jewelers is a US Jewelry Store based in Middleton, Wisconsin. Chalmers Jewelers is located at 6202 University Ave, Middleton, WI 53562, USA.
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